At our shops, we don't just sell houseplants; we support our customers in creating their green oasis. We guide them in choosing the right houseplants that fit their lifestyle, based on their preferred watering frequency, available window light, and aesthetics.

At STUMP, we take pride in offering plant care education that aids our customers in making sure their plants thrive & also offering guidance when their plants struggle. We strive to provide a harmonious shopping experience for all our customers from the moment they walk in our door by providing genuine one-on-one customer service, displaying and maintaining healthy plants, and maintaining a visibly clean & organized shop featuring our curated plant + planter combinations.

This is where you come in -- if you love people, plants, organizing, cleaning, being creative & are eager to assist others in their plant care journey, then we would love to hear from you!

Even with multiple locations, we are still a small business with a team of around 20 people. Being a part of a small team doing big things means that we each work hard to bring plants into people's lives. The hard work pays off when you hear the delight in customers' voices when they tell you about a plant that you guided them in choosing that's now thriving under their care. It's a rewarding experience that makes every day at STUMP fulfilling.

This position is best suited for personable, attentive, and detail-oriented people. This job requires heavy lifting; for example, you must lift planters and plants weighing as much as 50 lbs.

Previous customer-facing retail experience is required.

Shopkeeper Position Roles & Responsibilities

Job Type: 4 days per week - though hours per week may vary

A successful STUMP Shopkeeper is kind, accommodating, informative, and attentive and demonstrates excellent communication skills and attention to detail.

As a STUMP Shopkeeper, you are responsible for:

• Engaging with customers and guiding & assisting them in their shopping experience.

• Assisting the shop manager in stocking and merchandising a shop filled with healthy & happy plants and a curated assortment of planters and accessories.

• Helping the shop manager receive, unload, and merchandise weekly plant and pottery shipments.

• Keeping the shop clean, organized, and merchandised in a way that reflects a thorough understanding of the STUMP aesthetic.

• Engaging with the rest of the Stump team and staying informed by actively using our internal communication app.

Candidates must have:

1+ Years of retail experience
Saturday & Sunday availability
Effective communication skills
A keen eye for aesthetics, organization, & cleanliness

STUMP is committed to broadening the reach of individuals engaged with our shops and programs. We recognize the opportunity to redouble our efforts to create an environment where people of any demographic, age, cultural heritage, orientation, and ability feel welcome and celebrated. We implement strategies that embrace the strengths and perspectives contributed by each person involved. We commit to expanding and allocating resources to identify and support intersectionality by engaging diverse people and inclusive practices.

STUMP is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: STUMP is committed to equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at STUMP are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in our locations. STUMP will not tolerate discrimination or harassment based on any of these characteristics.

SHOPKEEPER POSITION

STUMP : CLEVELAND

Shopkeeper Position Roles & Responsibilities